Thank You Thursday #6

It’s the Thursday before Easter, and since I was doing this project for Lent, technically the end of Thank You Thursdays. But, this has given much good perspective, I’m going to stick with it a little longer, tentatively through the end of April. I’m not sure if it has given Julie Turner the same good feeling, but for me, it’s helped me focus more on the good things that people do rather than the bad. Every day I find myself wondering,”Will today be the day that I find my Thank You Thursday?”

Dear Richland Mall LensCrafters Manager:

“As long as I’ve got my eyesight I’m not going to stop.” ~ Peter Cameron

In the time it takes a pair of glasses to break, for all intents and purposes, I lost my eyesight the evening of March 21. My progressive lens glasses broke, and I was relegated to my old single lens glasses. I’d often doubted that I really needed progressives, but in my first 10 minutes without them, I became painfully aware that I did.

First thing the next morning, I went to my ophthalmologist’s office, where I was assured the glasses could be repaired as good as new and back in three weeks! Three weeks? After they picked me up off the floor, they recommended that perhaps LensCrafters could help, so I was on my way.

When Robin greeted me at 10 a.m., I was a half-blind nervous wreck. When she checked my prescription and said that you could help me out, I was absolutely thrilled, but still a little anxious about picking frames and getting the glasses. Robin painlessly walked me through the process and genuinely seemed to have as much fun as I did trying and finally deciding on new frames. By 12:30 p.m., my two-tone DKNY progressives, as well as a FAB pair of red Ray Ban sunglasses, were ready, and I was back in business. 

Special thanks for turning what started as a disastrous day into a fun style makeover. I have already recommended your store – and Robin, in particular – to many friends and family members. And when it comes time for new glasses, hopefully not for a while, I’ll be right back at LensCrafters!

Sincerely,

Mary Pat Baldauf

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